Terms & Conditions

Legal Agreement

1. Introduction and Acceptance

Welcome to rt999, Bangladesh's trusted online gaming destination. These Terms and Conditions constitute a legally binding agreement between you ("the Player") and rt999 ("the Company", "we", "us", "our") governing your use of the rt999 website and all associated gaming services. By registering an account, logging in, or placing any wager on our platform, you confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety.

rt999 reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the platform following any change constitutes acceptance of the revised Terms. We strongly encourage all players to review this page regularly to stay informed of any updates.

2. Eligibility and Account Registration

To register an account with rt999 and participate in any gaming activity, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. rt999 strictly prohibits access by persons under 21. We operate a zero-tolerance policy for underage gambling.
• You must be a resident or visitor legally permitted to engage in online gaming activities under applicable laws in your jurisdiction.
• You must provide accurate, complete, and up-to-date personal information at the time of registration. Providing false details is grounds for immediate account closure.
• You may hold only one account on rt999. Duplicate accounts may be closed and any funds forfeited.
• You must not be on any self-exclusion register or prohibited players list maintained by rt999 or any associated platform.

3. Deposits, Withdrawals, and Payment Methods

rt999 supports multiple local and international payment methods to ensure fast, convenient, and secure transactions for players based in Bangladesh. All financial transactions are processed in BDT (Bangladeshi Taka).

• Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Minimum deposit amounts and processing times vary by payment method. Please consult the cashier page for current limits.
• Withdrawal requests are processed within 24-72 hours subject to identity verification. rt999 reserves the right to request KYC documents before approving any withdrawal.
• rt999 does not accept payments from third parties. All deposits and withdrawals must be made using an account registered in your own name.

Deposits made in error or under disputed circumstances should be reported to our support team at [email protected] immediately. rt999 is not liable for funds transferred to incorrect accounts due to player error.

4. Bonuses and Promotional Offers

rt999 offers welcome bonuses, reload bonuses, free spins, and other promotional incentives from time to time. All bonus offers are subject to the specific terms and wagering requirements stated at the time the promotion is advertised. General bonus conditions are set out below.

Players must meet the stated wagering requirement (rollover) before bonus funds or bonus-generated winnings may be withdrawn. Failure to complete rollover within the specified time window will result in forfeiture of the bonus and any associated winnings.

• Bonuses are intended for personal use only. Any attempt to exploit bonuses through collusion, multi-accounting, or systematic abuse will result in account suspension and forfeiture of all funds.
• Bonuses cannot be combined unless explicitly stated otherwise in the promotion terms.
• rt999 reserves the right to withdraw or alter any bonus offer, promotion, or special event at any time without prior notice.
• Free spin winnings are subject to the wagering requirements specified in the applicable free spin promotion.

5. Responsible Gaming and Player Protection

rt999 is committed to promoting responsible gaming and maintaining the highest standards of player protection. We recognise that gambling can become problematic for some individuals, and we provide the following tools and resources:

• Deposit limits: players may set daily, weekly, or monthly deposit caps to manage their spending. Limits take effect immediately and can only be relaxed after a 24-hour cooling-off period.
• Time-out: a player may request a temporary suspension of their account ranging from 24 hours to 6 weeks.
• Self-exclusion: players who feel they have lost control over their gambling may request indefinite self-exclusion. During self-exclusion, no new accounts may be opened and no marketing communications will be sent.
• Reality checks: optional session-time reminders may be configured in account settings to help players stay aware of time spent gambling.

If you are concerned about your own or someone else's gambling, please visit our Responsible Gaming page or contact our support team immediately at [email protected]. rt999 supports a 21+ only policy on all gaming activities.

6. Prohibited Conduct

Players are prohibited from engaging in any conduct that is unlawful, fraudulent, abusive, or damaging to rt999, its staff, or other players. The following activities are strictly forbidden on the rt999 platform:

Cheating, collusion, use of bots or automated software, exploitation of software vulnerabilities, money laundering, opening accounts on behalf of third parties, impersonation of other players or rt999 staff, and any form of match-fixing or manipulation of game outcomes. Violations will result in permanent account suspension and forfeiture of all account balances. rt999 cooperates fully with law enforcement agencies where required.

7. Intellectual Property

All content published on the rt999 website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the exclusive property of rt999 or its content suppliers and is protected under applicable intellectual property laws. Reproduction, redistribution, or commercial use of any rt999 content without prior written permission is strictly prohibited.

• Players are granted a limited, non-exclusive, non-transferable licence to access and use the rt999 platform for personal, non-commercial entertainment purposes only.
• Game content and software are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others, and are governed by those providers' respective licensing terms.
• Any unauthorised modification, decompilation, or reverse engineering of rt999's software or platform infrastructure is strictly prohibited and may result in criminal prosecution.

8. Privacy and Data Protection

rt999 is committed to protecting the privacy and personal data of all our players. We collect, store, and process personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. We use SSL encryption and industry-standard security protocols to safeguard all data transmitted between your device and our servers.

We do not sell, rent, or trade player personal data to unaffiliated third parties for marketing purposes. Players may submit a data access or erasure request at any time by contacting [email protected]. Please review our Privacy Policy for full details on how we handle your information.

9. Limitation of Liability

To the fullest extent permitted by applicable law, rt999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform, including but not limited to loss of profits, data, goodwill, or other intangible losses, whether based in contract, tort, strict liability, or otherwise.

rt999 makes no warranty, express or implied, that the platform will be available uninterrupted, error-free, or free from viruses or harmful components. Players access and use the platform entirely at their own risk. In all cases, rt999's total aggregate liability shall not exceed the total net deposits made by the player in the thirty (30) days immediately preceding the event giving rise to the claim.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms shall first be submitted to rt999's customer support team for informal resolution. If the matter is not resolved within fourteen (14) days, both parties may pursue formal arbitration or applicable legal channels.

• Players are encouraged to retain records of all transactions, communications, and gameplay sessions in the event of a dispute.
• rt999 shall not be held liable for any delays or failures in the performance of its obligations caused by events beyond its reasonable control, including but not limited to acts of God, telecommunications failure, or government action.
• If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

These Terms represent the entire agreement between you and rt999 with respect to your use of the platform, and supersede all prior agreements, representations, warranties, and understandings between the parties.

11. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the rt999 platform, our customer support team is available 24/7. You may reach us by email at [email protected]. Response times are typically within 2-4 hours during peak Bangladesh Standard Time (BST, UTC+6) business hours.

rt999 is a safe and reliable platform built for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are dedicated to providing a fair, transparent, and enjoyable gaming experience to our community.